Last Updated on April 12, 2021
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If you’ve done any amount of research on Hostgator more than likely, you have stumbled upon quite a bit of blog posts that claim Hostgator is a scam and that they aren’t a good hosting provider. So is Hostgator a scam or is Hostgator legitimate?
In this post, I’m going to cover in-depth whether Hostgator is a scam or if Hostgator is legit. I’ll also be going in-depth on why people might say that Hostgator is a scam.
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Video Tutorial: Is Hostgator A Scam Or Is Hostgator Legit?
Is Hostgator A Scam Or Is Hostgator Legit?
To answer the question is Hostgator a scam or is Hostgator legit, Hostgator is legitimate. Hostgator is in no way a scam. Here’s why.
Hostgator has been one of the top leaders when it comes to web hosting services for over 15 years, and they are one of the most popular hosting companies around today.
The Better Business Bureau has credited Hostgator with the best A+ rating which is in no way an easy thing to get for a company. Hostgator powers over 8,000,000 domains all around the world.
That is a lot of domains. And to have a perfect A+ Better Business Bureau rating with those many domains that is no easy thing to come by.
If Hostgator was a scam, they wouldn’t still be in business and wouldn’t have an A+ rating with the Better Business Bureau. They in no way would be one of the top web hosting providers that exist today.
I personally use Hostgator and have nothing but great things to say about them. This blog is run on their cloud hosting plan and the service is excellent!
Before we get into why someone might say that Hostgator is a scam and that Hostgator is legitimate let’s get to know a little about Hostgator.
Who is Hostgator
Hostgator was founded in 2002, and Hostgator is one of the top 10 largest web hosting companies today.
Hostgator employs over 850 people and has more than 12,000 servers that serve more than 8,000,000 domains around the globe. Hostgator is known for its reliability and high-quality services.
Hostgator’s main focus is their shared web hosting service. Hostgator offers incredible WordPress hosting, cloud hosting, VPS hosting, dedicated hosting, and some other services.
Now let’s get into why others are saying Hostgator is a scam and see if the claims hold any truth regarding if Hostgator sucks.
Common Complaints About Hostgator
Next, in our is Hostgator a scam or is Hostgator legitimate post let’s go over a list of the most common complaints that are out there regarding Hostgator.
The web hosting plans are not as cheap as other hosting providers, and there is no free domain name provided
Hostgator hosting pricing starts at just $2.75 a month and goes up from there depending on the term that you buy their hosting for. $2.75 a month is very reasonable.
In fact, most other hosting companies don’t offer hosting as low as this. You’ll usually see hosting from $2.95 a month up to the most common cost of $3.95 a month.
The most expensive way to buy Hostgator’s hosting is by paying monthly. It might sound good at first but paying monthly you’ll pay a higher price than a longer term.
Most hosting companies don’t offer monthly hosting. You have to get at least a 12-month term. So the fact that Hostgator provides a monthly hosting offer can be great for many people.
A domain name isn’t free with Hostgator hosting but a domain name only runs $10-$15 a year. I see a lot of complaints about after the first year of pricing with Hostgator the price goes up a little bit.
This is the same for almost all hosting providers. The first year is a little cheaper than the next year. The difference is hardly anything though. This isn’t something that just Hostgator does.
Hostgator holds back the performance of accounts after the 45-day money back guarantee
Hostgator is no way holds back the performance of accounts after the 45-day money back guarantee.
Hostgator has partnered with the world’s leading and best collocation providers, and Hostgator has factory-tested Dell servers placed in the state-of-the-art data centers in Houston and Dallas, Texas, that ranges from 22,000 to an astounding 78,000 square feet.
These data centers are equipped with certified Cisco network and utilizes fibers from the top companies today including AT&T, Global Crossing, Level3, Time Warner and MCI to name a few.
In addition, every Hostgator customer has access to and can take advantage completely free of the Cloudflare content delivery network which speeds up websites to site visitors.
Cloudflare speeds up websites by distributing your site’s data to 23 data centers throughout North America, Europe, Asia and Australia.
If someone in Australia, for example, wants to load your site. It’ll take them longer than someone located near the server in Austin, Texas.
However, using Cloudflare with Hostgator the person loading your site in Australia will get a copy of your site loaded from the data center located in Australia ensuring a quick load time for them.
I use Cloudflare on this blog and love using Hostgator and Cloudflare together. Here’s a cool fact about Hostgator.
Hostgator is now faster than ever. A lot of the blog posts and forums with people saying Hostgator is a scam are typically from years ago. Even then they were in no way a scam. Hostgator has never been a scam.
I’ve actually tested several of the top web hosting providers on my sites and Hostgator actually won when it came to performance and speed every time! Hostgator stays up to date with technology and is always developing new technologies to better serve their customers.
The technical support team is slow on email ticket time and live chat
Hostgator provides 24/7 technical support via three different methods. Phone, live chat and via email. What’s cool about Hostgator’s technical support team is they hire engineers with 5+ years’ experience.
I always utilize the live chat feature with requests, questions, or concerns that I have. The response time is really fast. A lot of times within 1 minute I’m chatting with a chat agent.
This can vary depending on when you connect on live chat at certain times are busier than others. As far as connecting with them on the phone you can usually connect with an agent within a minute after you’ve gone through the automated process.
For email ticket requests generally within 5 hours, you can get a response to correct whatever needs to be corrected or to answer any question or concern you have. These are very good wait times.
Think about a company powering over 8 million domains. That is a lot of customers to tend too. Hostgator does a great job!
Hostgator also has a support portal where customers can type in and search for answers regarding their request.
The articles will explain what you are looking for and a lot of times provides a video tutorial as some may learn better with video. I recommend you try this out first before connecting to an agent as this could save you time.
Is Hostgator Legitimate?
As you can see Hostgator is definitely a legitimate company. Hostgator is in no way a scam.
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As our post on is Hostgator a scam or is Hostgator legitimate comes to a close I hope you see that Hostgator is a wonderful company to go with for your hosting needs.
Check out a related article we wrote on why we recommend you to choose Hostgator as your hosting provider.
Need help with purchasing Hostgator hosting? Check out our step by step guide by clicking here.
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Need help getting started with Hostgator? Check out our helpful guide on signing up with Hostgator.
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We hope this article is Hostgator a scam or is Hostgator legitimate was helpful.
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